Frequently asked questions
Please fill out our inquiry form at hideoutorl.com/inquiry to schedule tour. After you submit the form you will be directed to our calendar to schedule a tour. Be sure to provide your correct email and phone number for us to send the tour confirmation.
The space is booked when all five are complete:
1. Fill out inquiry form
2. Receive proposal within 24 business hours
3. Sign contract and submit $500 non-refundable retainer
4. Email a government-issued ID (from the same person who signs the contract) to hello@hideoutorlando.com
5. Make all payments on time as outlined in your payment plan. (balance is due one month before your event date) We do accept Credit/ Debit Cards.
6. Completed the setup questionnaire to provide the details and floor plan for you event
**All alcohol must be served by our bartender
Yes, this is your blank canvas to design your own event. Put everything back as found. We recommend discussing any specific decoration requirements or restrictions with our team prior to your event. Decorations may not be affixed to the walls, doors, windows, window coverings, painted surfaces or hung from the ceiling. The use of tape, tacks, nails, staples, etc. are not permitted to attach your decorations. Fog/smoke machines, dry ice, and/or open flames are not permitted. However, the use of candles enclosed in glass, such as votive and hurricane lamps may be permitted with prior approval. Rice, birdseed, silk flower petals, glitter, confetti, or other similar decorations are prohibited. The use of helium balloons are allowed in Hideout Orlando, however, if helium balloons become detached from a display, the labor cost to retrieve the balloons will be charged to the renter.
No dry ice, live flames, smoking, fog machines, glitter, confetti, bubbles, open flames or sparklers are allowed in the venue. Decorations may not be affixed to the walls, doors, windows, window coverings, painted surfaces or hung from the ceiling. The use of tape, tacks, nails, staples, etc. are not permitted to attach your decorations.
You must arrange for your deliveries to occur during your rental period. If you need to get in earlier, you must adjust your time block to appropriately include the time you wish to enter. Hideout Orlando staff are not authorized to sign for your deliveries, so you must provide an authorized person to sign for any deliveries; and due to space and security concerns, items cannot be stored for your event.
Please fill out our form at hideoutorl.com/inquiry to make your venue walkthrough appointment.
Sparklers are permitted outside of Hideout Orlando for your exit. However, all sparklers must be disposed of properly meaning the used sparklers must be discarded in a bucket or water or sand provided by the Renter. Failure to dispose of sparklers properly will result in a loss of the Security Deposit.
